Privacy Policy

1. Information We Collect

When you contact us or place an order, we may collect:

• Contact details — name, phone number, email address.
• Delivery details — shipping address, city, state, PIN code.
• Order details — products, quantities and payment method.
• For B2B buyers — GSTIN where provided for invoicing.

2. How We Use Your Information

• To process, fulfil and deliver your orders.
• To respond to enquiries and provide customer support.
• To issue GST-compliant invoices where required.
• To improve our products and website.

3. Sharing of Information

We do not sell your personal information. We share it only as needed to run our business — for example with delivery partners to ship your order, or payment processors (such as Razorpay) to handle transactions securely — and where required by law.

4. Cookies

Our website uses only essential cookies (such as your shopping cart session) needed for the site to function. We do not use them to track you across other websites.

5. Data Security

We take reasonable technical and organisational measures to protect your information, including secure servers, encrypted connections (HTTPS) and restricted access. No method of transmission over the internet is 100% secure, but we work to safeguard your data.

6. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. Contact us using the details below and we will respond within a reasonable time.

7. Contact

For any privacy questions, reach us at 9502203666 or kacagroproducts@gmail.com.